Keep Events Live


We’ve put together an amazing lineup of upcoming shows and can’t wait to have you join us soon! We wanted to give you an update as we navigate the evolving landscape surrounding COVID-19 in order to keep our events live and keep guests, staff and artists as safe as possible.

If a show is canceled due to COVID-19 related issues, your tickets will be automatically refunded to the card used at purchase. If a show gets postponed or rescheduled, your ticket(s) will automatically transfer to the new date OR you can request a refund within 30 days of the announced rescheduled date.

If you test positive for COVID-19 within 72 hours of the event, email your positive lab result to and we’ll process your refund.

In compliance with the most recent City of Chicago's COVID-19 Guidelines and out of concern for our guests, staff, artists and the general public, Concord Music Hall will be requiring attendees to be fully vaccinated against COVID-19 or have a negative COVID-19 test no more than 72 hours prior to attending, effective immediately.

We will be checking printed or electronic documentation of vaccination cards/records or negative test results. Photos on your phone will be accepted for proof of vaccine or negative test.

The test must be a COVID-19 viral test (nucleic acid amplification test [NAAT] or antigen test) with Emergency Use Authorization (EUA) from the U.S. Food and Drug Administration (FDA). Self-tests (sometimes referred to as home test) and rapid tests are acceptable as long as they are FDA-EUA approved viral tests and are accompanied by printed documentation of results.

Per the City of Chicago mandate: you will be required to wear a mask regardless of vaccination status indoors when not consuming beverages at Concord Music Hall.

We appreciate your understanding as we continue to navigate the evolving landscape and look forward to having you with us soon!